PokerStars Casino Review
Overview
Whether you are an experienced casino enthusiast or a rookie, the safety of your deposits or withdrawals is foremost on your mind. You would also wish for a casino that rewards your effort with lucrative bonuses and a generous game selection catalogue. PokerStars Casino gives you all this and so much more. Incepted in 2015, PokerStars Casino has an enviable reputation of offering its customers a generous welcome bonus and a wide array of game catalogue to choose from. The Star Group-owned casino is also listed on Nasdaq and Toronto indexes, a further assertion of its credibility. The Toronto-based online gambling and gaming company is a globally recognized brand in the gaming industry with operations in over 21 jurisdictions across North America and Europe.
PokerStars has undergone rigorous regulatory procedures for its online gambling activities. This has culminated in the company being issued with licenses by among others, the Gambling Supervision Commission in the Island of Man. The U.K. Gambling Commission has also licensed PokerStars‘ operations. The company hjolds licenses of operation in such other jurisdictions as the United States, Belgium, France, Italy and Australia. PokerStars is undoubtedly a Safe and legitimate casino operator.
Safety
PokerStars is fully committed to keeping customer information confidential and secure. The casino utilizes state-of-the-art 128-bit data encryption technology to safeguard customer information. All the transactions on the site are fully safe and secure from third parties. Besides, the online site activities are periodically audited by e-COGRA an internationally recognized independent watchdog that reviews the safety, security and fairness of online casino and gambling sites. With such measures in place, you can be sure that your deposits and withdrawals are safe.
PokerStars also ensures that their Random Number Generators (RNGs) are subjected to regular laboratory testing to ensure accuracy and fairness. The company is also Gaming Labs Certified. All the disputes between PokerStars and its customers are handled by Independent Betting Adjudication Service (IBAS), a third party Alternative Dispute Resolution service provider. This ensures that all the disputes are dealt with impartially.
Also, PokerStars promotes safer gambling through its affiliation with GamCare. PokerStars has in the past received an endorsement from leading sports personalities, including Christiano Ronaldo and Usain Bolt, further asserting its credibility as a reputable betting site. Besides, PokerStars is a trusted Paypal Casino.
Deposits and Withdrawals
Whether you are a veteran gambler or an amateur, one never really ceases to worry about the safety of their deposits or withdrawals. With PokerStars, you need not worry about the safety of your money. The company offers impressive and diverse banking methods that meet the varying demands of its customer base safely and securely. PokerStars is a trusted PayPal casino, meaning that customers can use this platform to make deposits or receive payouts.
However, PokerStars no longer accepts deposits via MasterCard or Visa, but you still have the options of Skrill, WebMoney, Cheque, Neteller and Bank Transfers. The minimum allowable deposit by the site is €10. There are no withdrawal charges for your winnings. The pending time for withdrawal ranges between 24 and 48 hours, which is rather impressive compared to other gambling sites with a pending time of 72 hours.
In case of withdrawals with eWallets, the waiting time is only 24 hours. Cheques take between a week and two weeks. There is no cap for maximum withdrawal, but the minimum withdraw amount is pegged at €10.
Bonuses
Like many other casinos that offer its new members a welcome bonus, PokerStars casino is not an exception. PokerStars have displayed the bonus code on their home page. To redeem this bonus code, you need first to create an account with PokerStars, followed by a minimum deposit of €10. In case you wish to withdraw your deposit before bonus playthrough, be ready to surrender the ensuing bonus.
For your first deposit, you are guaranteed a 100 % bonus to a maximum of $ 600. You need not deposit the $ 600 all at once. Customers can still make a maximum of three deposits and still qualify for the first deposit bonus. The site also offers its customers deals on a daily, weekly and seasonal basis. This is in addition to the different tournaments with a maximum prize offer of £50,000.
The offers are presented as casino races or free spins while customers also benefit from live casino leaderboard challenges. To benefit from these bonuses, customers must adhere to the terms and conditions provided by PokerStars. Take the case of Casino Free Spins. The bonuses accruing from Free Spins come with pre-arranged bets per individual spin. There is a pre-determined number of spins a customer may engage in.
Moreover, the customers must play free Spin bonuses and RealMoney games concurrently. You get to choose when to play a Free Spins bonus game. Besides, you have the option of pausing the game until later so long as you do not exceed its expiry date. To release the bonus and have it credited to your PokerStars account, you must participate in qualifying play. In other words, you are required to play real money games as a condition for the release of the bonus. Playing such eligible games earns you redemption points. Once you have amassed sufficient redemption points, PokerStars will credit the bonus to your account promptly.
Game Selection
PokerStars have put together a mouth-watering game selection catalogue for their online casino enthusiast powered by NetEnt software. The slots are organized to offer the most sought after games by the target market. For instance, in its U.S. online casinos, PokerStars has included games with popular titles like Divine Fortune Stars Classic Slot and Lion Storm that are very popular with this target market. You can be sure therefore that PokerStars will have your needs covered when it comes to accessing the slots catalogues in the market,
PokerStars has an impressive 185 slot games on offer, in addition to a selection of 22 table and card games. If live games are your thing, you can be sure that PokerStars has you covered with their five video and three live poker games. To enjoy the games, download the PokerStars Casino app on your Smartphone. Alternatively, you can still get to play the games on the websites’ online browser via the instant play mode.
Slots constitute the largest share of PokerStars online casino activities. Jack Hammer and Blood Suckers are by far the best slots in terms of preferred themes and a high return to player (RTP). Specifically, Blood Suckers has an impressive 98% RTP. The Dead or Alive slot also has a high RTP, probably due to its use of western-themed machines. The Jungle Spirit and Motorhead are fan favourites.
From the 22 table and Card games, you get to choose from an array of games that include European Roulette, Classic Blackjack and Double Deck Blackjack. If you are a fan of American Roulette, this is provided under the live casino where you also get to live stream Baccarat.
Mobile
PokerStars Casino has assembled a detailed but easy to navigate site with a user-friendly interface. The app is free to download and is supported by Android and iOS mobile apps, and can also be downloaded on windows. Optimization of apps allows players to enjoy top gaming experiences on their mobile devices.
Support
To access PokerStars Casino support, you can only reach them via emails or tickets. The live chat service on PokerStars is available to customers 24/7 meaning you can reach them at any time. You will find the Live Chat section very involving as one is required to give your name, email address and selected from a set of queries before engaging agents on live chat. You will also find the Help Center section very helpful as it contains FAQs by visitors on the site.
However, there is no phone contact that you can reach to contact agents. The good thing though is that the site is available in various languages, including English, French, German, and Swedish, to name but a few. The agents answer your queries promptly and respectfully.
Conclusion
PokerStars has curved a niche as a leading online gaming provider. it has also partnered with gaming regulators and software providers of international repute such as e-COGRA and NetEnt software to deliver high quality gaming features and graphics safely and effectively. Besides, the app is user-friendly and easily runs on Android, windows and iOS. Users will find PokerStars’ website easily to navigate owing to its user-friendly design. There is a wide range of gaming slots, card and table games to choose from.
The company uses the most advanced data encryption technology in the market to safeguard customers’ withdrawals and deposit transactions. It is hence a safe site for your online gambling and gaming activities. However, their bonus program can be quite complicated as it involves the use of redemption points. Their live chat is also involving as you have to fill out a form. You cannot also make deposits using your MasterCard or Visa which can be very inconveniencing to customers.
Pros & Cons
Pros
- High welcome bonus
- Variety of games to choose from
- Reliable and friendly customer support 24/7
- Optimized mobile apps
Cons
- Modest game library relative to the competition
- Tricky bonus scheme
